Privacy Policy

[Re]Defining Relationships Therapy

Effective Date: 3/27/2026
Last Updated: 3/27/2026

Introduction

[Re]Defining Relationships Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.redefiningrelationshipstherapy.com and when you use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information You Provide

When you use our website or services, we may collect the following personal information:

Contact Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

Health Information:

  • Information you provide in consultation requests

  • Information you provide in forms or questionnaires

  • Information discussed during therapy sessions

  • Treatment records and clinical notes

Payment Information:

  • Credit card or debit card information (processed securely through Stripe)

  • Billing address

  • Payment history

Communications:

  • Emails you send us

  • Messages through our contact forms

  • Text messages (if you choose to communicate via text)

2. Information Automatically Collected

When you visit our website, we may automatically collect certain information:

Technical Information:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages you visit on our website

  • Time and date of your visit

  • Time spent on pages

  • Referring website

Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services:

  • Schedule and conduct therapy sessions

  • Communicate with you about appointments

  • Process payments

  • Provide you with information about our services

  • Respond to your inquiries

For Treatment Purposes:

  • Maintain clinical records

  • Provide therapy and treatment

  • Coordinate care with other providers (with your authorization)

  • Monitor treatment progress

For Business Operations:

  • Improve our website and services

  • Analyze website usage and trends

  • Send administrative information (appointment reminders, policy changes, etc.)

  • Comply with legal obligations

For Marketing (With Your Consent):

  • Send newsletters or updates (you may opt out at any time)

  • Provide information about services that may interest you

Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it:

  • Consent: You have given us permission to process your information

  • Contract: Processing is necessary to provide services you've requested

  • Legal Obligation: Processing is necessary to comply with the law (e.g., HIPAA)

  • Legitimate Interests: Processing is in our legitimate interests (e.g., improving our services) and does not override your rights

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following circumstances:

Service Providers:

We may share your information with third-party service providers who perform services on our behalf:

  • TheraNest (Electronic Health Record system, Video conferencing) - stores clinical records, facilitates therapy sessions

  • Acuity (Appointment booking system) - books consultations

  • Stripe (Payment processor) - processes payments

  • Squarespace (Website hosting) - hosts our website

  • Relay (Banking) - receives processed payments

  • Google Workspace (Email service) - business communications, facilitates consultations

All service providers are contractually obligated to protect your information and comply with HIPAA requirements through Business Associate Agreements.

Legal Requirements:

We may disclose your information if required to do so by law or in response to:

  • Court orders or subpoenas

  • Legal process

  • Government requests

  • Protection of our rights, property, or safety

  • Emergency situations involving danger to persons

With Your Consent:

We may share your information with other healthcare providers or individuals when you provide written authorization.

Mandatory Reporting:

As required by Connecticut law, we may report:

  • Suspected child abuse or neglect

  • Suspected elder abuse or neglect

  • Imminent danger to yourself or others

HIPAA Compliance

As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain a separate HIPAA Notice of Privacy Practices that provides additional details about how we use and disclose your Protected Health Information (PHI).

For more information about your rights under HIPAA, please review our HIPAA Notice of Privacy Practices provided during intake.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Security Measures Include:

  • Encryption of data in transit and at rest

  • Secure, password-protected systems

  • Two-factor authentication

  • Regular security assessments

  • Limited access to personal information (only authorized personnel)

  • Business Associate Agreements with all vendors handling PHI

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Clinical Records:

  • Adult clients: 7 years from last date of service (Connecticut law)

  • Minor clients: Until age 25 or 7 years from last service, whichever is longer

Payment Records:

  • 7 years (for tax and accounting purposes)

Website Analytics:

  • 26 months (Google Analytics default)

After the retention period expires, we securely destroy or anonymize your information.

Your Rights

You have certain rights regarding your personal information:

Right to Access:

You have the right to request access to the personal information we hold about you.

Right to Correction:

You have the right to request that we correct inaccurate or incomplete information.

Right to Deletion:

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements).

Right to Restrict Processing:

You have the right to request that we restrict how we use your information.

Right to Data Portability:

You have the right to receive a copy of your information in a structured, commonly used format.

Right to Withdraw Consent:

If we're processing your information based on your consent, you have the right to withdraw that consent at any time.

Right to Object:

You have the right to object to our processing of your information for direct marketing purposes.

Right to Opt-Out of Marketing:

You may opt out of receiving marketing communications from us at any time by:

  • Clicking "unsubscribe" in any email

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete that information.

Third-Party Links

Our website may contain links to third-party websites (e.g., referral resources, recommended reading). We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the personal information we have collected about you in the past 12 months.

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will update this policy and provide you with the opportunity to opt out.

Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise your CCPA rights, contact us at shamaree@redefiningrelationshipstherapy.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience.

Types of Cookies We Use:

Essential Cookies:

  • Required for website functionality

  • Enable core features like security and accessibility

  • Cannot be disabled

Analytics Cookies:

  • Help us understand how visitors use our website

  • Provide aggregate data on page views, traffic sources, etc.

  • We use Google Analytics (anonymized IP addresses)

Preference Cookies:

  • Remember your settings and preferences

  • Improve your user experience

Managing Cookies:

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

To opt out of Google Analytics: Visit https://tools.google.com/dlpage/gaoptout

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, as there is no industry standard for how to respond to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last Updated" date

  • Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

[Re]Defining Relationships Therapy
Shamaree Brissett, MS, LPC
Connecticut License #: 9541

Email: shamaree@redefiningrelationshipstherapy.com
Phone: 203-868-0378
Address: 157 Church St, 19th Floor New Haven, CT 06510
Website:www.redefiningrelationshipstherapy.com

Complaints

If you believe we have not complied with this Privacy Policy or applicable data protection laws, you have the right to file a complaint with:

U.S. Department of Health and Human Services (HHS)
Office for Civil Rights
Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints/
Phone: 1-800-368-1019

Connecticut Attorney General
Consumer Privacy Division
Website: https://portal.ct.gov/AG

If you are located in the EEA, you may also contact your local data protection authority.

Consent

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.